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There are three good reasons why you should commit to training all of your staff!

• New starters will be immediately effective in the office
• 'On the job' training time is kept to a minimum
• Senior staff can concentrate on chargeable work
  

The courses provide a basic introduction for staff with little or no prior knowledge of the subject. This does not mean they are only suitable for those who are 'new' to the profession. For example, 'Sage Set Up and Processing Cycles' may be relevant to someone who has been in the profession 15 years but has never used Sage. Equally, it may be relevant for someone who has recently joined the profession.

They are also designed to extend participants' existing knowledge. The level of assumed knowledge will vary from course to course but is set out in the course details. The case studies and discussion exercises used on these courses will ensure participants have the opportunity to practice the new skills they are taught. Areas covered include:

Prices: Prices start from £52.50 plus VAT. Included in Membership.

Feedback: The performance of all staff attending these courses will be monitored and a brief report will be submitted to the training partner, if required.

Excellent speakers: All the speakers will be drawn from Mercia's own lecturing team. This consists of 18 experienced lecturers many of whom are qualified accountants and thus fully appreciate the work carried out in a professional office.

Quality documentation: Comprehensive course notes support each presentation.

Highly participative: The courses are designed to stimulate ideas. Through group discussions, role plays and the use of videos participants are encouraged to think about what they do and why they do it. To achieve this objective we limit the number of participants to ensure the necessary low participant to tutor ratio.