Terms and Conditions >

1. General
1.1 By use of this site you agree to be bound by the terms and conditions of this agreement.

1.2 Mercia Group Ltd makes every effort to allow uninterrupted access to the web site, but access to the web site may be suspended, restricted or terminated at any time.

1.3 Mercia Group Ltd reserve the right to change, modify, substitute or remove without notice any information on the web site at any time.

1.4 This web site is best viewed with Microsoft Internet Explorer 5 or above, screen resolution at 800 x 600. Files marked with the logo shown below or pdf require the free Adobe Acrobat Reader.

2. Logos
2.1 The copying and use of the Mercia Group Ltd logo, and other Mercia Group Ltd related logos, is not permitted without prior approval of Mercia Group Ltd. Permission requests should be directed to the Design Department, Mercia Group Ltd. Please inform us who you are, the organisation you represent and how and why you wish to use the logo. Please include your contact details.

3. User name and password
3.1 For access to certain areas of the web site you have to register with Mercia Group Ltd. Once registered you are issued a user name and password. The user name and password are personal to you and are not transferable.

3.2 Your user name and password are methods used by Mercia Group Ltd to identify you and so are extremely important. You are responsible for any information posted on the web site by anyone using your user name and password and any payments due for products and services accessed through the web site by anyone using your username and password. Any breach of security of the user name and password should be notified to Mercia Group Ltd immediately.

3.3 You may not adapt or circumvent the systems in place in connection with the web site to access the web site other than through normal operations.

4. Privacy
4.1 Mercia Group Ltd monitors all site traffic but only to the extent appropriate to help us achieve our goal of providing a site that meets or exceeds the needs of our customers. It does not collect individual user details unless a user voluntary submits such information. Mercia Group Ltd does not share that information with outside sources, and is committed to keeping such information confidential.

5. Cookies
5.1 A cookie is a small text file which many web sites transfer to your hard drive. The main purpose of cookies is to identify users and inform the web site what pages you visit and your preferences, which can enable the web site to provide you with a more personalised service. You can set your browser to refuse cookies, or to warn you before accepting them.

5.2 Mercia Group Ltd uses session only cookies. They are used on the member’s area of the web site only. With session only cookies, only when you have finished you session will your cookie be terminated.

6. Virus protection
6.1 Mercia Group Ltd makes every effort to check and test material at all stages of production. It is always wise for users to run an anti virus program on all material downloaded from the Internet.

6.2 Mercia Group Ltd cannot accept any responsibility for any loss, disruption or damage to you data or computer system which may occur whilst using or down-loading material from the Mercia Group Ltd web site.

7. Reciprocal links
7.1 A reciprocal link means there is a link from one web site to another and vice versa. Mercia Group Ltd web site may provide some reciprocal links. It is Mercia Group Ltd policy to obtain permission to link to other web sites. Mercia Group Ltd is not responsible for the contents or reliability of the linked web site and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. Mercia Group Ltd cannot guarantee that these links will work at all times. Mercia Group Ltd has no control over the availability of the linked pages.

8. Termination
8.1 Mercia Group Ltd may terminate your access to the web site and the services within it without prior notice for breach of any of the listed terms and conditions. Access will also be terminated if payment is not received within ten working days of the sixty-day letter being issued for outstanding goods and services.

8.2 Mercia Group Ltd may also terminate your access to the web site without prior notice to you where:

a) an event occurs which is beyond our reasonable control or that of our infrastructure provider which in either case prevents Mercia Group Ltd from continuing the service.
b) you have ceased to trade, have become insolvent, or entered into administration, or Mercia Group Ltd has a well-founded belief that any of these is likely to apply.

8.3 You may terminate your use of the service at any time by giving Mercia Group Ltd notice of termination. You may give notice by email or in writing.

Email: it@mercia-group.co.uk

Writing: Mercia Group Ltd, Best House, Grange Business Park, Enderby Road, Whetstone, Leicester, Leicestershire, LE8 6EP